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Complaint Resolution & Discipline Policy


1. Complaint Submission Process


  • All complaints must be submitted within 48 hours of the incident using the following EBL Player Complaint Form.

  • Complaints are reviewed and assigned by the Safety Officer / Player Relations Officer (SO/PRO).

  • Submissions must include:

    • A clear description of the incident

    • Names of all individuals involved

    • Date, time, and field location

    • Names of any witnesses


2. Complaint Severity Levels


Minor Issues


Examples:

  • Trash-talking

  • Minor rule disputes

  • Misunderstandings between players


Process:

  1. Assigned by SO/PRO: The SO/PRO determines that the issue is minor and delegates resolution to the captains of the teams involved.

  2. Captain Action: Captains meet with the involved players and attempt to resolve the issue, keeping things respectful and constructive.

  3. Report Back: Captains report the outcome to the SO/PRO.

  4. If Unresolved: The SO/PRO may escalate the issue to formal disciplinary status.


Moderate to Severe Issues


Examples:

  • Aggressive or threatening behaviour

  • Disrespect toward umpires

  • Repeated unsportsmanlike conduct

  • Discriminatory or abusive language

  • Physical altercations


Process:

  1. Investigation: The SO/PRO gathers statements from all involved parties.

  2. Decision & Action:

    • First Offense: Written warning and/or 1-game suspension

    • Second Offense: 2-3 game suspension

    • Third Offense: Season removal

  3. Immediate Suspension: Serious incidents (e.g. violence or hate speech) may lead to instant multi-game suspension or removal.


3. Disciplinary Guidelines


Infraction:


  • Minor misconduct

    • First Offense: Verbal warning by captain (under SO/PRO guidance)

    • Second Offense: Written warning

    • Third Offense: 1-game suspension

  • Unsportsmanlike conduct

    • First Offense: Written warning

    • Second Offense: 1-2 game suspension

    • Third Offense: Season removal

  • Abusive or discriminatory language

    • First Offense: 1-game suspension

    • Second Offense: 2-3 game suspension

    • Third Offense: Season removal

  • Physical violence

    • First Offense: 3+ game suspension

    • Second Offense: Season removal

    • Third Offense: Permanent ban


4. Appeals Process


  • Suspended players may submit a written appeal to the SO/PRO within 24 hours.

  • The league committee will respond within 72 hours.

  • One appeal per incident is allowed; the decision after appeal is final.

  • If a player is removed for the season there are no pro-rated refunds of their fees.