Complaint Resolution & Discipline Policy
1. Complaint Submission Process
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All complaints must be submitted within 48 hours of the incident using the following EBL Player Complaint Form.
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Complaints are reviewed and assigned by the Player Relations Officer (PRO).
 
2. Complaint Severity Levels
Minor Issues
Examples:
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Trash-talking
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Minor rule disputes
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Misunderstandings between players
 
Process:
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Assigned by PRO: The PRO determines that the issue is minor and delegates resolution to the captains of the teams involved.
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Captain Action: Captains meet with the involved players and attempt to resolve the issue, keeping things respectful and constructive.
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Report Back: Captains report the outcome to the PRO.
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If Unresolved: The PRO may escalate the issue to formal disciplinary status.
 
Moderate to Severe Issues
Examples:
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Aggressive or threatening behaviour
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Disrespect toward umpires
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Repeated unsportsmanlike conduct
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Discriminatory or abusive language
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Physical altercations
 
Process:
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Investigation: The PRO gathers statements from all involved parties.
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Decision & Action:
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First Offense: Written warning and/or 1-game suspension
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Second Offense: 2-3 game suspension
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Third Offense: Season removal
 
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Immediate Suspension: Serious incidents (e.g. violence or hate speech) may lead to instant multi-game suspension or removal.
 
3. Disciplinary Guidelines
Infraction:
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Minor misconduct
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First Offense: Verbal warning by captain (under PRO guidance)
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Second Offense: Written warning
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Third Offense: 1-game suspension
 
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Unsportsmanlike conduct
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First Offense: Written warning
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Second Offense: 1-2 game suspension
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Third Offense: Season removal
 
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Abusive or discriminatory language
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First Offense: 1-game suspension
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Second Offense: 2-3 game suspension
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Third Offense: Season removal
 
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Physical violence
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First Offense: 3+ game suspension
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Second Offense: Season removal
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Third Offense: Permanent ban
 
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4. Appeals Process
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Suspended players may submit a written appeal to the PRO within 24 hours.
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The league committee will respond within 72 hours.
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One appeal per incident is allowed; the decision after appeal is final.
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If a player is removed for the season there are no pro-rated refunds of their fees.